Membership Pause Policy
Life happens — if you need to hit pause on your membership, here’s how it works.
Who’s eligible
- Available for month-to-month memberships only (annual memberships cannot be paused).
- You must be an active member for at least 60 consecutive days before requesting a pause.
How the pause works
- You may pause your membership for one full calendar month, once every 12 months.
- Pauses run with the calendar month — from the 1st through the last day — in line with our billing cycle. Partial month pauses are not allowed.
- Facility access is suspended for the entire paused month. If you visit the facility during your pause, the pause is forfeited and you will be charged for that month.
Cost
- A non-refundable $20 administrative fee applies for the paused month, in place of your standard membership rate.
Requesting a pause
- Submit your request by the 20th of the month before the requested pause.
- Billing automatically resumes at your standard rate on the 1st of the month following your pause.
- Membership must remain active for at least one full billing cycle after a pause before we can process a cancellation request.
Medical or military exceptions
- Members with a documented medical condition or active military deployment may request an additional pause beyond the standard allowance above, documentation required.